Your privacy matters to us. This policy explains what data HypnoAI collects, how we use it, and the choices you have.
1. Data We Collect
- Account data: email address, authentication identifiers, language preference.
- Session data: the goals, duration, voice and other prompt details you submit to generate a session, and the resulting audio metadata.
- Billing data: subscription status, credit balance and purchase history. Card details are handled directly by Stripe; we never see or store full card numbers.
- Technical data: basic logs (IP address, browser, timestamps) used to keep the service secure and operational.
2. How We Use Your Data
- Provide the service: generate, store and play back your sessions.
- Manage your account, subscription and credit balance.
- Process payments and send invoices/receipts via Stripe.
- Improve reliability, prevent abuse and debug technical issues.
- Communicate important service updates by email.
3. Legal Bases
We process personal data to perform our contract with you (delivering the service), to comply with legal obligations (e.g. invoicing), and based on our legitimate interest in keeping HypnoAI safe and reliable.
4. Sharing
We share data only with the providers needed to run the service:
- Stripe — payment processing, invoicing and subscription management.
- Cloud and AI providers — secure hosting, database, file storage, and the AI/voice models used to generate your sessions.
We do not sell your personal data and we do not share it for third-party advertising.
5. Data Retention
We keep account, session and billing data for as long as your account is active. If you delete your account, we delete or anonymize your personal data within a reasonable period, except where we are required to keep records (for example, invoices for tax purposes).
6. Security
We use industry-standard measures to protect your data, including encrypted connections, access controls and isolated user data through row-level security rules.
7. Your Rights
Depending on your country, you may have the right to access, correct, export or delete your personal data, and to object to or restrict certain processing. To exercise these rights, contact us at hypnoai.life@gmail.com.
8. International Transfers
Your data may be processed in countries other than the one in which you live. When this happens, we rely on appropriate safeguards offered by our service providers.
9. Children
HypnoAI is not directed to children under 16 and we do not knowingly collect personal data from them.
10. Changes
We may update this policy. Significant changes will be communicated through the service or by email.
11. Contact
For any privacy question, write to hypnoai.life@gmail.com.